Serving in sales of auto spare parts, Osmanlı Otomotiv, adopt a view of being a
leader incorporation via reliability and service quality at the sector. Basic
quality policy of our company is developed by selling quality products based on
trustworthy via focusing on customer satisfaction. Customer satisfaction is our
priority target in our company’s quality policy. In this context, we work with a
service approach which cares customer needs & orders from supplying to the last
consumers. Therefore, we aim to meet customer’s needs and to solve customer’s claims
& problems as soon as possible.
To focus on customer satisfaction and to improve it
To work as a framework of law and regulations
To improve our quality policy with intended employees as a team work
To keep going the connections between employees so as to lasting friendships
as trustworthy and respects.